Returns/Exchanges
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Can I Choose Something Different In My Exchange?
Our exchange platform makes it extremely easy to process your exchange for size, color, variation, or even use your store credit to get a completely different item For example: customer ordered 2 tumblers but would like to exchange for a sticker and T-shirt. Our system will then request payment ... -
How To Start A Return or Exchange
We now offer FREE exchanges if you need a different size or color within 30 days of your purchase as long as the original item can be returned in like-new condition (unworn, not washed, no deodorant stains, free from smoke/pet hair/perfume/cologne). We also offer returns for specific items in whi... -
We currently only offer returns/exchanges for orders up to 20 days from the ship date. If the returns platform is not allowing you to select any menu options on your item, it may be past the eligibility deadline. **Please double check you are not reviewing menu options for LEVEL 4 shipping insu...
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Unable to Return Briefs/ Trunks/Boxer Briefs
We apologize for any inconvenience as these items with an inside liner or briefs are unable to be returned or exchanged for hygiene reasons. We have to have a blanket policy covering these so we can ensure that every pair received is 100% brand new and never worn. Let's face it, no guy is interes...