Shipping Information

  • Do You Ship To APO, DPO, FPO?

    We absolutely support our military and security personnel working overseas as we do ship to APO, DPO, or FPO. If you experience any issues placing or receiving your order, please contact our team.

  • I Need To Change My Shipping Address — What Do I Do?

    If your order hasn't shipped yet, message us your order number and the corrected address and we'll update it on our end — you'll get a confirmation once it's changed. If your order has already shipped, we can't redirect a package mid-transit. If it comes back to us as undeliverable/return-to-send...

  • Order Was Returned to Sender

    If you noticed your recent order with us was processed as "returned to sender" please double and triple review your order confirmation email to double check your shipping address provided to us. Sav-Tac is not responsible for any incomplete or incorrect addresses submitted as our shipping system ...

  • Shipped To Wrong Address

    Our team strives to try to get our orders shipped out as quickly as possible,  we ship out the orders with the address provided at time of checkout. If you notice from your order confirmation email that the address provided is 100% accurate and contact our team immediately if any changes nee...

  • Store Location In Wilmington

    We currently have a warehouse location in Wilmington, NC, however we do not have any local storefronts or offer local pick up at this time. As we continue to grow we look to try to build up a storefront to support our local community in North Carolina.

  • Where's My Order?

    Our small team here in North Carolina processes and ships every order Mon–Fri. Standard processing/shipping time is 2-4 business days before your package leaves our warehouse — heavier volume periods (big restocks, holidays) can push that out a bit, and we'll always keep you posted if that happen...

  • Why Hasn't My Order Shipped Yet??

    We are still just a small company with a small team unlike Amazon or other large retailers, however we are still dedicated to improving the best we can. We've also increased our staff checks on quality control to make sure our inventory passes all our pre-shipment checks before shipping out. ...